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Thread: Pastel Express, Version 14 - Corrupt file

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    Pastel Express, Version 14 - Corrupt file

    Good day.

    I recently restored an older file to my package and when trying to log on was told "a file in my data base is corrupt", and I am refused log in entrance. Can I rectify this? How do i download the file I was using before this happened.

    Tony Taylor

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    Junior Member lushern1309's Avatar
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    Quote Originally Posted by Tony Taylor View Post
    Good day.

    I recently restored an older file to my package and when trying to log on was told "a file in my data base is corrupt", and I am refused log in entrance. Can I rectify this? How do i download the file I was using before this happened.

    Tony Taylor
    could you give more detail of the error you get? or even a screenshot

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    hello lushern. i tried to upload a screenshot but afraid i could not. The message apears above the "open a company" and is as follows. "A FILE IN YOUR DATABASE HAS BEEN REPLACED OR IS CORRUPT. PLEASE CONTACT YOUR LOCAL SUPPORT CENTRE OR DISTRIBUTOR FOR ASSISTANCE."

    i hope this helps.

    Regards

    Tony

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    Diamond Member Neville Bailey's Avatar
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    Hi Tony,

    If you have TeamViewer, we can arrange a session so that I can have a look at the problem.

    Let me know via PM or email.
    Neville Bailey - Sage Pastel Accounting Consultant
    Phone: 031 521 0080 or 087 095 7895
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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