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Thread: Error on closing Tax type report

  1. #1
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    Question Error on closing Tax type report

    Hi

    We have a client that's having issues:

    When the client tries to close their February 2019 tax type report, the processes runs then error see attached

    Click image for larger version. 

Name:	clifford agenciies - pastel tax type error.jpg 
Views:	45 
Size:	26.2 KB 
ID:	7557

    Any ideas?

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    As always - backup your data first. Try using the rebuild facility (c:\pastelxx\rebuild32.exe) and rebuild the acctrn.dat file, (ensure the rebuild completes)then see if you can close the tax period. If not, try clearing the tax manager settings, then set them up again and try close off all the periods. If this fails, restore the backup you made and request help from a support consultant.

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