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Thread: Pastel Import

  1. #1
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    Pastel Import

    Hello

    Can someone please assist me?
    I am struggling to import a suppliers masterfile on to pastel partner.

    I exported the masterfile from the original pastel.
    After this I edited the data in excel as required.
    I saved the excel in a csv format.
    I follow the steps to import the masterfile on pastel, and get a few errors like:

    "Line 1: There are blank spaces in the code"
    "Line 1: The ID number is not valid"


    This goes on an on...
    Not sure what I should do to fix this?

    Thank you,

  2. #2
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    Hi, did you check the box to map fields?

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    Hi no I unchecked the "Map Fields" box

  4. #4
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    Here is a sample of the file I am trying to import
    Attached Files Attached Files

  5. #5
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    Hi Cilly

    Firstly, that is not a .csv file - you have separated your fields with ; instead of , . Issue is probably with your regional settings - go to control panel - region and language - set decimal to . and digit grouping and list separator to , in both the numbers and the currency tabs, so when you save the files as a .csv you field separator is now a ,
    You will need to delete the header row from your file as well
    Also, delete all the ;;;;;;;;;;;;;;;;;;;;;; at the bottom of your document.
    Supplier codes in Pastel Partner can be up to 6 digits long, but may not contain any spaces. Your codes have the ; separator at the end of the 6 digits, but there are spaces in between the end of the code and your field separator , - you will either need to remove the spaces, or pad your supplier codes to the full 6 digits allowed.

  6. #6
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    Hi Kevin

    I am having a similar issue as above, I have been doing imports for many years and have never experienced this before. I also followed all your instructions above for in case, but to no avail.

    Errors I am getting are below:

    1) Blank Code
    2) Blank Spaces in Code
    3) Blank Description

    The very final Error right at the end is the following:

    4) Undetectable Error (Input past end of file)

    I have tried to attach the file for your perusal, however it exceeds the upload limit - 131kb.

    Thank you in advance.

    I really would appreciate your assistance with this.

  7. #7
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    Hi Brendon

    You are welcome to email it to me and I will see if I can detect the issue. I will PM you my email address. Please also let me know what version of Pastel you are trying to import it into.
    Kevin Smith
    Sage Pastel Support Consultant
    KS Consulting
    www.ksconsulting.co.za

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