Can't block or delete GL Account (not control, no transactions, no balance)

[michellepace]

Hi there,

Software: Sage 50c Pastel (aka Pastel v.19)

I need to block the below GL sub-account "2000/005 Electricity". When I try to block it I get the error "This general ledger account has a sub account that is used in an open batch and therefore cannot be blocked" But I don't have any open batches. And, I'm trying to block a SUB-ACCOUNT 2000/005... so I'm not sure why the error tells me I'm trying to block a GL Account which has a Sub-Account ?

Question: Does anyone know what I need to do in order to be able to block this GL Sub-Account? 2000/005




Thanks in advance,
Michelle


UPDATE: Ok... I think I have the answer after reading the help file:

However, even a supervisor cannot block an account if it is a control account, or a main account whose sub account is a control account, or if you are using the account in an open batch when you attempt to block it.

The SUB-ACCOUNT I'm trying to block is a control account. I *think*.