Hi Hi, please assist. I am working on Pastel 9.3.4. In cash books I am entering in payments received and want to link to clients invoices, but they do not appear in the pop up screen. I checked in match open item and they do appear there as unmatched?
My best guess is that those items have already been matched, but are probably still in an open batch. View...Open Batches - confirm that you/another user do not have other open cashbook batches which have had these entries posted already. You may also have 2 payments received for the same customer in your current batch. Once you have matched the invoices in line 1 for that client you wont see when you match the second receipt.
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