After a power outage a user lost some receipt batches in Pastel V18.

He can no longer access the batches nor the Receipts Processing window.

I am getting this error message:

An error has occurred with the following details:

Status 12 (File Not Found)

File 41 (Normal Batches - accbtn(batch no.) 000(user)

Opcode 0 (Open)

Is there a way I can resolve this and recover the batches?