Good day

I am trying to change a template for goods that customers send back to us.

Basically what would happen is, the technician would fetch the goods, then a goods returned note will be attached. This currently uses the same format as the other customer documents and reads "received in good order", whereas I want this to read "Returned in god order"

Any advice on how to create a separate template with the above mentioned wording?

What would I save it as in the pastel folder?