Easyfile verion 6.9.2 Problems

[Unclegodie]

Good day

I'm getting errors after updating my Easyfile to version 6.9.2 . I had version 6.9.1 which was working perfectly fine however Easyfile recommended that I need to update to the new version.
Basically when I try to login it takes several minutes logging and eventually it times me out, closing Easyfile takes several minutes and even restoring a backup gives error - Argument error 3214.
Anyone know how to fix this please assist, I'm panicking as the EMP501s deadline is fast approaching.

Regards, Godfrey

[Mike C]

Hi Unclegodie. Perhaps there was a problem with the downloading or installing of the upgrade. I would suggest that you download from the eFiling website and try re-installing.

[rhodas]

Good day

I'm getting errors after updating my Easyfile to version 6.9.2 . I had version 6.9.1 which was working perfectly fine however Easyfile recommended that I need to update to the new version.
Basically when I try to login it takes several minutes logging and eventually it times me out, closing Easyfile takes several minutes and even restoring a backup gives error - Argument error 3214.
Anyone know how to fix this please assist, I'm panicking as the EMP501s deadline is fast approaching.

Regards, Godfrey

I am experiencing the same issue. Have you been able to fix it?

[rhodas]

solved! I struggled abit but found the solution. you need a specific version of java for easyfile to work

Jave 7 update 80
Jave 8 update 181

you need both versions

[David Bean]

Similar issues:
(1) I have problem that application does not shutdown - watchglass just keeps spinning - then if you kill the application - it things you have never run the application before and makes you enter all user names and passwords and hints.
(2) All employee details for all years are missing - so I do restore backup and it fails with "Argument Error:Error #214"

I am on Java update 181 but no longer have old versions - are we saying solution is to re-install Java 7 update 80?

[David Bean]

I installed Java 7 Update 80 and all working again.
Only issue remaining is from previous update when we lost all record of the 201802 tax returns - they are now permanently missing - SARS has them but locally on EasyFile we have no data

[Mike C]

Next time Java updates it will ask to remove old versions. Remember to untick that option.

[Dave A]

Next time Java updates it will ask to remove old versions. Remember to untick that option.

There's a security reason as to why it asks to remove old versions. SARS really needs to get its act together here and get their product up to date.

[Monique JvR]

I now have Java 8 Update 191. Unable to download Java 7 Update 80 - do you perhaps have a link?
When I open Easyfile it prompts me to do a backup prior to do update to latest version....but the backup just hangs!

[Mike C]

I now have Java 8 Update 191. Unable to download Java 7 Update 80 - do you perhaps have a link?

Try this:

https://www.oracle.com/technetwork/j...e7-521261.html