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Thread: JOURNAL CONFUSION

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    JOURNAL CONFUSION

    Hi,

    Help needed please I will state step-by-step what I did and i'd appreciate help in correcting my MESS.

    I captured a payment made by a customer in the usual manner but overstated it by R2.00. I then processed a debit journal (whether right or wrong - a receipting journal) but didn't realise that by default it was dated 31st March! Obviously this messed up the ageing. The client wants a new statement with the ageing corrected.

    In all my wisdom(?) I once again processed a RECEIPTING journal on the same date, 31st March as a CREDIT but didn't put in a "-" sign and processed a debit RECEIPTING journal in the correct month.

    The outcome is there is STILL R2.00 in 90 days when i run the statement and the line items on the statement show R4.00 debit and R2.00 credit??

    What on earth have I done? and how can I correct this PLEASE

    Entry Type: 19 - Receipting Journal EXCL TAX INCL
    31/03/18 RCT 4956 1000/000 Reversal 2.00 2.00
    31/03/18 RCT 4956 1000/000 Reversal debit for incorrect period -2.00 -2.00
    07/06/18 RCT 4956 1000/000 Reversal overstated payment 2.00 2.00

    Total for Entry Type : 19 - Receipting Journal 2.00 0.00 2.00

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    HI all,
    Another credit journal I passed is also showing in the age analysis as owing? I really don't understand why this is happening. Can anyone please assist me with these 2 queries. I'm really at a loss. TIA

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    Platinum Member Mike C's Avatar
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    Hi AnnaC - what Accounting package are you using?
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Hi Mike, Pastel Xpress V14

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    Platinum Member Mike C's Avatar
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    Hi Anna. I also get confused with journals so, in the light of no other suggestions so far, perhaps we can figure it out together.

    FIRSTLY before making any corrections in Pastel I would suggest that you make a backup. Then, if your correction does not work out as planned, you can restore the backup and try again.

    Could it be that the journals are still being shown in the aging because they are not being matched?

    Have you tried going to "Process" "Match open item" to see if the amounts are in the "unallocated" section. If so, then they can be matched at that level.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Mike, thank you SO very much for responding. I had given up and met with a Pastel fundi friend yesterday who has kindly explained in detail the whole journal thing. I apparently should have processed these in the month they occurred with the same references and they would have worked. So it appears it was all a date issue. Feel like a total idiot but came away from the meeting much wiser in the process. I complicated matters by passing a journal when all I could have done was gone back into receipts and using the same references, put a (minus) -R2.00 and it would have worked. Off to the office now to deal with my stupidity.
    Once again, thank you for your response and willingness to help me.

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    Platinum Member Mike C's Avatar
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    My pleasure. Happy to hear that you got it all sorted out.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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