Hi,
Help needed please I will state step-by-step what I did and i'd appreciate help in correcting my MESS.
I captured a payment made by a customer in the usual manner but overstated it by R2.00. I then processed a debit journal (whether right or wrong - a receipting journal) but didn't realise that by default it was dated 31st March! Obviously this messed up the ageing. The client wants a new statement with the ageing corrected.
In all my wisdom(?) I once again processed a RECEIPTING journal on the same date, 31st March as a CREDIT but didn't put in a "-" sign and processed a debit RECEIPTING journal in the correct month.
The outcome is there is STILL R2.00 in 90 days when i run the statement and the line items on the statement show R4.00 debit and R2.00 credit??
What on earth have I done? and how can I correct this PLEASE
Entry Type: 19 - Receipting Journal EXCL TAX INCL
31/03/18 RCT 4956 1000/000 Reversal 2.00 2.00
31/03/18 RCT 4956 1000/000 Reversal debit for incorrect period -2.00 -2.00
07/06/18 RCT 4956 1000/000 Reversal overstated payment 2.00 2.00
Total for Entry Type : 19 - Receipting Journal 2.00 0.00 2.00
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