Results 1 to 8 of 8

Thread: PASTEL Run-time error '424' when exporting client list

  1. #1
    New Member
    Join Date
    Aug 2016
    Location
    Pretoria
    Posts
    9
    Thanks
    2
    Thanked 0 Times in 0 Posts

    PASTEL Run-time error '424' when exporting client list

    Good day

    We have upgraded to Pastel v.18, and ever since then we started having one problem after the other.

    Currently or server PC started getting an error when we try to do a backup on it. The error causes Pastel to crash. I am managing to backup from a workstation though, so we are managing it, but I would really like to get it resolved. The error is:
    "Backup Error (103) - Could not open the file for reading. The file may currently be opened for reading in exclusive mode or for writing by another application."


    Another error is when I want to export a client list to Excel, I get an error which also causes Pastel to crash. The error is:
    "Run-time error '424': Object required".

    Is there anyone with some ideas how to get all of this sorted out?

  2. #2
    Full Member
    Join Date
    Mar 2018
    Location
    harrismith
    Posts
    33
    Thanks
    1
    Thanked 1 Time in 1 Post
    What version windows or server are you running on the server

  3. #3
    New Member
    Join Date
    Aug 2016
    Location
    Pretoria
    Posts
    9
    Thanks
    2
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by wernerdp View Post
    What version windows or server are you running on the server
    Good morning

    All our machines are on Windows 10.

  4. #4
    Full Member
    Join Date
    Mar 2018
    Location
    harrismith
    Posts
    33
    Thanks
    1
    Thanked 1 Time in 1 Post
    Do you have multiple log in's on windows 10 (server -Pc) ,share the pastel folder with everyone in right click sharing , and make sure folder is not read only
    do you have office 64 bit or 32 bit installed ?

  5. #5
    New Member
    Join Date
    Aug 2016
    Location
    Pretoria
    Posts
    9
    Thanks
    2
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by wernerdp View Post
    Do you have multiple log in's on windows 10 (server -Pc) ,share the pastel folder with everyone in right click sharing , and make sure folder is not read only
    do you have office 64 bit or 32 bit installed ?
    We have Office 365 installed. I assume 32 bit, but I am not sure where to look to confirm though.

  6. #6
    New Member
    Join Date
    Aug 2016
    Location
    Pretoria
    Posts
    9
    Thanks
    2
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by wernerdp View Post
    Do you have multiple log in's on windows 10 (server -Pc) ,share the pastel folder with everyone in right click sharing , and make sure folder is not read only
    do you have office 64 bit or 32 bit installed ?
    The folder is properly shared with all users. This is possibly why I can backup the pastel, being a workstation. Still a mystery why the server can not backup.

  7. #7
    Full Member
    Join Date
    Mar 2018
    Location
    harrismith
    Posts
    33
    Thanks
    1
    Thanked 1 Time in 1 Post
    There is a 100 things that can be wrong , did the server upgrade to Windows 10 from 7 or 8 , if so , then best advice will be to backup everything do a clean install of Windows 10 , people have lots of problems with just the upgrades.
    It seems you dont have the correct writing permissions on the Pastel folder , are you logged in as administrator.
    try this , right click on the Pastel folder and take owership.
    https://www.tenforums.com/tutorials/...dows-10-a.html

  8. #8
    New Member
    Join Date
    Aug 2016
    Location
    Pretoria
    Posts
    9
    Thanks
    2
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by wernerdp View Post
    There is a 100 things that can be wrong , did the server upgrade to Windows 10 from 7 or 8 , if so , then best advice will be to backup everything do a clean install of Windows 10 , people have lots of problems with just the upgrades.
    It seems you dont have the correct writing permissions on the Pastel folder , are you logged in as administrator.
    try this , right click on the Pastel folder and take owership.
    https://www.tenforums.com/tutorials/...dows-10-a.html
    Thank you. I will ask our IT guy to have a look at this.

Similar Threads

  1. [Question] Pastel Run Time Error 6 Overflow
    By Ansie1 in forum Accounting Forum
    Replies: 4
    Last Post: 07-Jul-17, 02:03 PM
  2. Pastel Run-time error 482
    By Marietjie Wilkinson in forum Accounting Forum
    Replies: 3
    Last Post: 22-Mar-17, 12:05 PM
  3. Pastel v14 Xpress - Run-time error 62
    By CuriousEL in forum Accounting Forum
    Replies: 3
    Last Post: 06-Feb-17, 01:32 PM
  4. Exporting and importing Pastel Evolution ERP Customer list
    By James R in forum Accounting Forum
    Replies: 0
    Last Post: 17-Nov-15, 05:30 PM
  5. Pastel Run Time error 401
    By ronish in forum Accounting Forum
    Replies: 2
    Last Post: 21-Aug-12, 08:20 PM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •