Hi
I sincerely hope someone here can help me please:

My wife was retrenched on 1 april 2018 , it took her company 2 weeks to send her the first ui-19 form , which was incorrect when she went to the UIF offices the first time , since then she has been back 4 times to UIF with 4 'updated ui-19 forms from her old company and only today , 13 June 2018 , did her old employer get it right wrt the ui-19 form. She was employed for 20 years at the same company. UIF informed her that due to the delay by her previous employer she has now lost 2 1/2 months worth of unemployment benefit , due to no fault of her's but due to the fault of her previous employer dragging their feet to issue a correct ui-19 form.

so , what recourse does she have ? , can she submit 'something' to UIF to get them to pay her for the lost 2 1/2 months UIF ? , we really don't know what to do atm and are really struggling financially , God knows we can really put that lost money to good use.

thank you so much.