Hi. When I do a bank recon, some entries disappear. (When ever the date changes, and I switch between the payments and receipts tab) This happens before i even update the batch. When I re-enter the transaction, one of the others disappear. This has been happening since the version 18 update in January. I have been contacting support every week since then. Every time they'll have me delete some data files, but the next day, same problem. We've installed new hardware for the pc about a month ago. Also, formatted pc and uninstalled pastel en reinstalled over the weekend. Problem not sorted. So frustrating. Any idea what could be causing this and how to fix?