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Thread: Pastel Problems

  1. #1
    Junior Member
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    Pastel Problems

    Hi

    I run 2 companies on Pastel. One works fine, but the other company gives this error. I have tried restoring backups ,but the message stays the same. Help please.

    Terminating error
    An error has occurred with the following data


    Status 2 (Disk I/O Error)
    File 10 (Open Item Information -Accoi.dat)
    Opcode 6 Get Next

    Pastel will now terminate.

  2. #2
    Platinum Member Neville Bailey's Avatar
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    You will need to use the Rebuild utility and rebuild accoi.dat in the company folder.

    Make sure that you do a backup beforehand.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

  3. #3
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    Morning, we are trying to back up Pastel version 11 to upgrade, but there is a PDF file that is blocking the back up. It says i don't have permission to delete the file.
    Please assist...

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