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Thread: When online prices do not match the invoice

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    When online prices do not match the invoice

    Can someone please point me in the right direction? ... A supplier of mine encouraged me to use their new (third party run) shopping portal for beverages (I am a restaurant owner). I compared prices and made an online order only to find once the goods were delivered that the prices on the portal were wrong - the invoice that I signed was correct. The supplier will not honour the online portal prices... who can I take this to do you think?

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    Site Caretaker Dave A's Avatar
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    My first thought was the Advertising Standards Authority. However, I notice that they're currently in business rescue, so I'm not sure how effective they may be at the moment.

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    Full Member Electrode's Avatar
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    My advice is to find a good lawyer.
    DISCLAIMER - The above does not constitute to legal advice or formal advice in any manner or form

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    1) Are the amounts involved substantial?
    2) Are there alternative suppliers?

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