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Thread: Payment Updates in previous Financial Year

  1. #11
    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by Rondel View Post
    I took over from somebody else and I thought I am the only user / supervisor. I now see that if I go to setup - users / passwords, it is also grey and I can't change it.
    Do you know how I can change the setup?
    You will need to log on with the supervisor password in order to change the access rights for your user profile. Unfortunately I can't help you with the supervisor password if you don't know what it is.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Rondel (20-Mar-18)

  3. #12
    Junior Member
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    Hi Rondel, you need sole access mode when trying to access the setup - users / passwords screen. If there are others that are working on Pastel while you try to access this option it will be greyed out.

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