Hi

In Jan I accepted a Telkom mobile data contract including router over the phone using Selldirect, and activated it 31 Jan.

On 9 Feb I phoned Telkom Selldirect to cancel the contract as the bandwidth was to slow. (9 days after activation)

After several follup up calls, I was still not able to cancel the contract, and Telkom keeps debiting my account, which i reverse.

Someone from Telkom phoned me yesterday, saying that to cancel the contract, they only give 7 days grace period, and cancellation fee is R1800 + usage fee of R1800. In the Selldirect booklet I received there was an option to return the device within 10 days, but that company don't respond at all.

Please advise.