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Thread: Changing quotation

  1. #1
    Full Member EAB's Avatar
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    Changing quotation

    Is there any way that I can force a company to honor a quotation I accepted?

    We booked our holiday for December 2017 and accepted the quote. The company sent me an email last week to inform me that the price changed and attached a new quote.

    They are of the opinion that the new higher quote is the correct one even after I accepted the old quote. I have email confirmations of me accepting the quote and of them acknowledging it.

  2. #2
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    Im not sure if you can force them, but it doesn't sound cool at all. I have a holiday apartment in Blouberg that I rent out and have also got bookings for Dec 2017 - I wouldn't ever think of changing the price.

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