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Thread: invoices not appearing on my ledger

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    invoices not appearing on my ledger

    hi everyone.

    please assist me, all the invoices i captured this month are not appearing on my ledger.
    but when i search for the invoice...i can find it.

    where could these invoices be

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    Diamond Member Mike C's Avatar
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    Hi Horack. What accounting program are you using? Is this the first time it has happened?
    People will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou

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    Hello Mike

    I am using Sage Pastel and this is the first time this happened

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    Diamond Member Mike C's Avatar
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    Have you run the Data Integrity check under the "File" option?
    People will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou

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    Diamond Member Neville Bailey's Avatar
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    invoices not appearing on my ledger

    Run a detailed ledger report for one of the customer accounts, for periods 1 to 12/13, and see if the invoices appear there. There is a possibility that the invoices were captured "date out of period", i.e. the correct date was used, but the incorrect period was used.
    Neville Bailey - Sage Pastel Accounting Consultant
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    no, i never do that

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    Hi Neville

    i tried that , but it is not there .
    i checked the period when i pull out my daily tax summary, it all shows period 11

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    Diamond Member Mike C's Avatar
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    Quote Originally Posted by HORACK View Post
    no, i never do that
    Hi Horack. Run the data integrity check and see if it gives you an error. If so, then Neville will be the person to help you as he has specialised software for the job.
    People will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou

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