invoices not appearing on my ledger

**HORACK** · 18-Jan-17, 04:10 PM

hi everyone.

please assist me, all the invoices i captured this month are not appearing on my ledger.
but when i search for the invoice...i can find it.

where could these invoices be

**Mike C** · 19-Jan-17, 05:27 AM

Hi Horack. What accounting program are you using? Is this the first time it has happened?

**HORACK** · 20-Jan-17, 03:50 PM

Hello Mike

I am using Sage Pastel and this is the first time this happened

**Mike C** · 21-Jan-17, 06:19 AM

Have you run the Data Integrity check under the "File" option?

**Neville Bailey** · 22-Jan-17, 02:57 PM

Run a detailed ledger report for one of the customer accounts, for periods 1 to 12/13, and see if the invoices appear there. There is a possibility that the invoices were captured "date out of period", i.e. the correct date was used, but the incorrect period was used.

**HORACK** · 23-Jan-17, 07:45 AM

no, i never do that

**HORACK** · 23-Jan-17, 07:46 AM

Hi Neville

i tried that , but it is not there .
i checked the period when i pull out my daily tax summary, it all shows period 11

**Mike C** · 23-Jan-17, 08:44 AM

Originally Posted by HORACK

no, i never do that

Hi Horack. Run the data integrity check and see if it gives you an error. If so, then Neville will be the person to help you as he has specialised software for the job.