Hallo Forum,

We are operating a fuel station business. Scenario: A fuel attendant filled a customer car with the wrong type of fuel i.e dispensed unleaded 95 into a diesel van. Unknowingly, the customer drove off. The customer's car started malfunctioning and upon investigating it was discovered that wrong fuel was put into his tank.

My question is, Can the client legally demand for a rented vehicle from the business whilst his vehicle is being repaired? Because an insurance claim process takes quite sometime.

Many thanks.