Hi there,

I'm hoping someone can help my with Partner v14. For a long time now customer and supplier payments have not been matched to invoices within Partner.

I am trying to go back through history and match as many off as I can (to aid identifying bad debt etc)

However, one strange issue: The matching option only lets me search througha a handful of customers/trade debtors with which I can match receipts and invoices.
Not all of them are available to be matched off?

NONE of my suppliers populate the list to be matched off.


My aged debtor analysis quite frankly looks ridiculous, and I was hoping this was the key to begin tidying it up - but i can only process a dozen customers (out of several dozen) and no suppliers?

Anyone know why this may be?


(I've also noticed that the window that pops up when you process a customer receipt, to allocate the remittance to o/s items, is onlly 'popping' up for these few customers, for the other customers this option doesn't happen)

Kind regards,
David