Hi all. I want to fill in my personal tax return on sars efiling and am having a bit of a problem. I hope someone can help. I registered on the website and received an email saying I should do the following:

INDIVIDUALS
Login to the eFiling service using your unique login name and password at www.sarsefiling.co.za
Finally, please print out your registration form by selecting User, then Summary and then select Print Summary to print your form. Please fax this form together with a copy of your ID to 011 361 4444
Once you are activated you can login and Click on User and then click on Tax Types to add your tax type.

I did the above and received an email saying my registration had been activated. I logged in and went to tax types and and added my tax type which is IT12 and clicked register. It now says "STATUS: awaiting user activation." Does anyone know what this means. How am I supposed to activate. If i go to returns issued and click on Personal Income Tax IT12 it just brings a page saying "no records available for your selection."

Any help would be appreciated.
Thanks