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Thread: Pastel Express V11 O/I Diff

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    Pastel Express V11 O/I Diff

    Good day,

    I have a O/I Diff in one of my customer ledger accounts. I use the open item for my customer ledger accounts. Would it be possible that you can assist me in this matter?

    Kind regards
    Esme

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    Diamond Member Neville Bailey's Avatar
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    Hi Esme,

    I should be able to assist you via TeamViewer if you have it installed on your computer.

    Send me an email if this suits you and we make arrangements from there.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Hi Neville. I have a similar case with Pastel V 14.... It is showing me a transaction with an "O/I Diff". My Customer ledger account does not balance and i even tried to locate the transaction in Pervasive but with no Joy. Kindly help in giving me advice on how i can solve this one. Thanks

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    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by Lewissangare View Post
    Hi Neville. I have a similar case with Pastel V 14.... It is showing me a transaction with an "O/I Diff". My Customer ledger account does not balance and i even tried to locate the transaction in Pervasive but with no Joy. Kindly help in giving me advice on how i can solve this one. Thanks
    It would be best if we can set up a TeamViewer session to sort this out, as I will need to use my database editor. Send me an email to arrange a remote session.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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