Having recently taken over a client portfolio, I noted that they had accumulated penalties and interest going back to Nov 2014.

As the previous accountant did not inform them of the P&I, they just continued to accumulate. The client has now paid over the debt (just under R5,000) and I would like to contact SARS to see if they will write off some of the P&I.

SARS website refers to a "Request for Remission" but I cannot find a form or any way of submitting this RFR.

Do I do this via email or am I missing something on E-Filing?