Page 1 of 2 12 LastLast
Results 1 to 10 of 11

Thread: Status 3112 error

  1. #1
    New Member
    Join Date
    May 2016
    Location
    Langebaan
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Status 3112 error

    Pastel Partner keeps on giving me the following message: "Status 3112 (Corruption in open item file)", and I have to close pastel. 2 Days ago I installed windows 10, and there were guys that worked on our electrical cables. This does not happen to the server pc.

    Any suggestions please.

  2. #2
    Platinum Member Neville Bailey's Avatar
    Join Date
    Nov 2010
    Location
    Morningside, Durban
    Posts
    2,482
    Thanks
    35
    Thanked 405 Times in 352 Posts
    I suggest that you open Pastel's Rebuild utility and then rebuild the file named accoi.dat, which resides in your company folder.

    Before doing so, make a backup of your company.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

  3. #3
    New Member
    Join Date
    May 2015
    Location
    Johannesburg
    Posts
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Try repairing the install file:
    Click on Start
    Search: ''Programs and Features''
    Look for Pastel and select it
    Select repair

  4. #4
    New Member
    Join Date
    May 2016
    Location
    Langebaan
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by Neville Bailey View Post
    I suggest that you open Pastel's Rebuild utility and then rebuild the file named accoi.dat, which resides in your company folder.

    Before doing so, make a backup of your company.
    Must this be done on the server laptop, as the error occurs on the other 3 machines, just not the server one.

  5. #5
    Platinum Member Neville Bailey's Avatar
    Join Date
    Nov 2010
    Location
    Morningside, Durban
    Posts
    2,482
    Thanks
    35
    Thanked 405 Times in 352 Posts
    You can do it from any of the machines, as the company folder (which is located on the server) can be accessed from any of the machines.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

  6. #6
    Full Member
    Join Date
    May 2014
    Location
    South Africa
    Posts
    29
    Thanks
    1
    Thanked 1 Time in 1 Post

    Angry Error 3112

    Quote Originally Posted by antcor View Post
    Pastel Partner keeps on giving me the following message: "Status 3112 (Corruption in open item file)", and I have to close pastel. 2 Days ago I installed windows 10, and there were guys that worked on our electrical cables. This does not happen to the server pc.

    Any suggestions please.
    This is a ongoing problem for 99% of people I know who uses Pastel. Its really frustrating. Rebuilding does not work, reinstalling and repairing doesn't work. It's really frustrating.

  7. #7
    New Member
    Join Date
    May 2017
    Location
    Zimbabwe
    Posts
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hie Guys I have a stand alone machine running on windows 8. I have pastel Partner version 12 running on the machine. I am having a problem when I want to log into pastel I get and error written as status 81(Lock Error) File 7(User File - accuser.dat) Opcode 27(Unlock) and the only option I have is to close pastel. How do i get rid of this error. Please anyone to assist

  8. #8
    Full Member
    Join Date
    May 2014
    Location
    South Africa
    Posts
    29
    Thanks
    1
    Thanked 1 Time in 1 Post
    Quote Originally Posted by Adepsa View Post
    Hie Guys I have a stand alone machine running on windows 8. I have pastel Partner version 12 running on the machine. I am having a problem when I want to log into pastel I get and error written as status 81(Lock Error) File 7(User File - accuser.dat) Opcode 27(Unlock) and the only option I have is to close pastel. How do i get rid of this error. Please anyone to assist
    Hi Adepsa, what I would try is to make sure Pastel is closed, go to your Pastel directory and make sure folder permission is set to Everyone. open pastel and see if that helped, otherwise, you will have to rebuild the accuser.dat file via the rebuild utility. make sure you have a valid working backup before you do this.

  9. #9
    Full Member
    Join Date
    May 2014
    Location
    South Africa
    Posts
    29
    Thanks
    1
    Thanked 1 Time in 1 Post
    I have found the main problem for me, regarding the 3112 error that keeps coming up, it's because of the network switch we had in, or the switch was faulty or not set up correctly. I replaced that with a normal hub and all is well, only receive status 7 errors now in the accprd file, that's Pastel's main problem that they can't figure out since they started their software. all they say is rebuild a bunch of files, that doesn't work though. I don't think these kind of errors comes up in their high end package like Evolution as it uses SQL instead of pervasive.

  10. #10
    New Member
    Join Date
    May 2017
    Location
    Zimbabwe
    Posts
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I have rebuilt the accuser.dat and shared the pastel folder but the error is still coming up. but if i log on via point of sale i do not get the error.

Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 4
    Last Post: 30-Apr-14, 09:10 AM
  2. Replies: 0
    Last Post: 03-May-11, 03:26 PM
  3. [Opinion] Pastel Status 116 Error?
    By Spinaker in forum Accounting Forum
    Replies: 1
    Last Post: 28-Feb-11, 03:20 PM
  4. SME Status
    By Debbiedle in forum General Regulatory Compliance Forum
    Replies: 11
    Last Post: 03-Apr-08, 10:35 PM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •