Hi,

I wonder if someone can shed some light on this matter,

As a registered PTY Ltd, we have a telkom line which hasn't been working for 3 weeks now, yet we're still debited for the line. To add insult to injury, we're being billed for another phone service but never received it, and a third unexplained fee is being debited off our account every month. The amount isn't worth a lawyer so I want to know if the consumer protection act can intervene?