Results 1 to 5 of 5

Thread: EASYFILE #3003 ERROR

  1. #1
    Email problem
    Join Date
    Apr 2016
    Location
    johannesburg
    Posts
    3
    Thanks
    0
    Thanked 1 Time in 1 Post

    Question EASYFILE #3003 ERROR

    hI

    I am using a new laptop and down loaded the latest version today of easyfile - tried to restore my backup but gave the above error.
    I assume I need to uninstall this one and use the version I used for Biannual submission to get this restored and then update to the latest version.

    does someone have the prior version so that I can install and a step by step guide on how to uninstall and and and and please.

    your assistance would be greatly appreciated.

    Taz

  2. #2
    Diamond Member Mike C's Avatar
    Join Date
    Apr 2012
    Location
    Umkomaas
    Posts
    2,850
    Thanks
    249
    Thanked 371 Times in 327 Posts
    Hi Taz - what version was that?
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

  3. #3
    Silver Member Christel's Avatar
    Join Date
    Feb 2012
    Location
    Port Elizabeth
    Posts
    360
    Thanks
    57
    Thanked 96 Times in 68 Posts
    Hi Taz,
    This error is the same we had last time ... it's something to do with the wrong version of Java. You need to establish if your pc is a 32-bit or 64-bit system (right click on "This PC" / then open "properties" / look under "system") and then run the correct Java version on it - you can find this Java fix on: http://handshake.co.za/2016/sars-eas...oubleshooting/ scroll down the page to "which Java version should I have"....

    Let me know if you got it right!

    Good luck.
    always fear when Christel is near....

  4. #4
    Email problem
    Join Date
    Apr 2016
    Location
    johannesburg
    Posts
    3
    Thanks
    0
    Thanked 1 Time in 1 Post
    hello
    the version before 6.6.3

    so do I not have to uninstall this version and install the prior version?

  5. #5
    Email problem
    Join Date
    Apr 2016
    Location
    johannesburg
    Posts
    3
    Thanks
    0
    Thanked 1 Time in 1 Post
    hello

    it worked like a charm!!!!
    thank you Christel :-)

  6. Thanks given for this post:

    Christel (09-Apr-16)

Similar Threads

  1. Replies: 4
    Last Post: 30-Apr-14, 09:10 AM
  2. [Question] Easyfile still giving me hassels - error 3138
    By NatalieM in forum Tax Forum
    Replies: 2
    Last Post: 07-Oct-12, 08:01 AM
  3. Easyfile 6.0.4 problem
    By Jeane in forum Tax Forum
    Replies: 1
    Last Post: 04-Jul-12, 08:09 PM
  4. Replies: 0
    Last Post: 03-May-11, 03:26 PM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •