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Thread: Pastel help: Emailing pastel documents through Outlook 365 Error

  1. #11
    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by George Butler View Post
    Hi Neville
    Could you repost the "link" as I have the exact same problem, but cant reach the link.

    Thanks George
    Hi George - try this link.

    https://www.dropbox.com/s/qu59te6aoe...4-bit.zip?dl=0
    Neville Bailey - Sage Pastel Accounting Consultant
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
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    what can i do to get emailing working on pastel if i have a 32bit machine and and 365 outlook 64bit? Any help would be much appreciated.

    Thanks

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    Thanks Neville. all sorted

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    Hi Neville,

    I have the same problem as Greg.

    When sending invoices, statements, etc. from Pastel v.18 through Outlook 365 (Latest version).

    I can process and print any Control documents from Pastel v.18 but as soon as I select the email option it freezes to the end where I have to "End Task" the program.

    Any advise on this matter??

    I would really appreciate any tips.

    Thank you.

    Regards,
    Jarine

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    Hi Jarine

    There are many possible factors that could be causing your issues. Check in Control Panel - Add remove programs. Do you have "Office click to run extensibility components" showing there? Did you get office 365 pre-installed on your machine and then just added your account, or was it a full download / installation from media? Try emailing a document with your outlook closed, then open outlook and check if it is in your outbox/sent items. Are you an administrator on the local machine? Have you tried turning User Account Control off, rebooting, and then seeing if you can email from Pastel?

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    Hi Neville.
    I am having the same issue with both Pastel and the link.
    Could you please help with a new link.

    Many thanks
    Darren

  7. #17
    Diamond Member Neville Bailey's Avatar
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    Hi,
    I would like to share with you a file link from my Synology NAS.

    Outlook 64-bit
    http://gofile.me/6Q6R7/lYxsXnx7w
    Neville Bailey - Sage Pastel Accounting Consultant
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Quote Originally Posted by Neville Bailey View Post
    Hi,
    I would like to share with you a file link from my Synology NAS.

    Outlook 64-bit
    http://gofile.me/6Q6R7/lYxsXnx7w
    Thank you Neville.
    I have uninstalled MS office as I had a 32bit version of MS Project that i installed first and suspect that caused the 2019 Office suite to install the 32 bit version.
    I can do without project, not office and Pastel so i will sort that out later.
    Once installed, i will follow up with how it goes

    Many thanks once again
    Darren

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