unable to change quantities on quotations, purchase orders and invoices

[Áne123]

Hi All

I am unable to change my quantities when doing quotations, purchase orders and invoicing, it is blocked out. I am currently using gl codes for allocation, not sure if this has something to do with it or a simple setting.

We do not have any stock in our business (inventory of any sort)

any advise??

[Neville Bailey]

In the first column of the document line items, you need to change from "6 GL Code" to "4 Item Code" - this will enable the quantity and unit price columns.

Before you can do this, however, you need to have Item Codes set up in your system.

[Áne123]

Hi Neville,
is this the only way we can change quantity lines? we have some administrators also using Pastel and was advised that we can still use gl codes and change quantities as they are currently doing that?? No one can tell me how they got to it though

[HJVW]

I just added a user to Pastel to do invoices. The quantity stays on 1 when processing. I have inventory loaded. Is there somewhere in the permissions that I have to give permission to change quantities?

[payrollpro]

Sage is giving so many issues lately. I wish openHR also did accounting software

[Neville Bailey]

I just added a user to Pastel to do invoices. The quantity stays on 1 when processing. I have inventory loaded. Is there somewhere in the permissions that I have to give permission to change quantities?

Is the user processing invoices in Point of Sale? If so, you need to enable the quantity field for that user in POS under Setup...Options and after clicking on the Screen Enabled Settings graphic.

[HJVW]

Is the user processing invoices in Point of Sale? If so, you need to enable the quantity field for that user in POS under Setup...Options and after clicking on the Screen Enabled Settings graphic.

Point of sale not activated