The department of home affairs is planning on create a system so that you can apply for you ID and passport online, as well as track-and-trace your application.

One of the major problems of the Home Affairs Department will be tackled by what the government is calling the "Citizen Relations Portal"

One of the major problems of the Home Affairs Department will be tackled by what the government is calling the "Citizen Relations Portal" which will allow South Africans to make enquiries on line about the progress of service deliveries affecting them.

It will enable citizens to apply for ID books or passports online and will allow them to tap into the "Track and Trace" system which lets officials know the progress of applications.

The portal will be streets ahead of the present government gateway screens available in community centres, which give static information on government programmes.

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