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Thread: Easyfile Update 6.6.2

  1. #1
    Silver Member Christel's Avatar
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    Easyfile Update 6.6.2

    I have to submit another emp501 for 201408 and the system updated yesterday... but now it does not work at all... does anyone else have the same problem?

    I've tried it on 2 pc's and both have the same same error - i.e. the little "watch" just run and run and nothing happens.
    Unfortunately there is no way to by-pass the update... you cannot open easyfile and chose not to update, it's an automatic update.
    always fear when Christel is near....

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    Bronze Member Beancounter's Avatar
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    Apparently there is a problem with the update and SARS are working on fixing it. They said maybe by the end of this week. We just have to keep on checking if it works.

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    Christel (13-Nov-14)

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    Full Member tax$$$'s Avatar
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    Hi Christel

    It seems that SARS finally updated easyfile so that the Java versions does not clash with people using internet banking which requires the latest version of Java. It seems that they did however neglect to include the latest version of Java in their updated version.

    I updated my Java to the latest version (8.25) and uninstalled all previous versions. I hope this works for you as well.

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    Silver Member Christel's Avatar
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    Hi tax$$$, Thanks. I have now updated to Java 8.25... and uninstalled the old version I had... but easyfile still don't work... I'm going to try and uninstall and download the version again... I really hope that helps... eish, I"m so tired of this easyfile.
    always fear when Christel is near....

  6. #5
    Silver Member Christel's Avatar
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    I have now re-installed 6.6.2... and while it was busy it told me that I don't have the correct version of Java and that the programme might not work... what now? it still does not work, it opens the normal program, but it does not display the little pop up that ask for my login etc...

    maybe I should leave it for the it guys to figure out on Monday....

    thanks!
    always fear when Christel is near....

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    I have the same problem, and have tried everything nothing works? Help

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    Full Member tax$$$'s Avatar
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    I'm sorry that didn't work. Did Java verify the version it was running after installation?

    Otherwise, the safe bet may be to wait for the new update.

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    Full Member tax$$$'s Avatar
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    When you open the program and the login window does not display, are the tabs at the left click-able? If so, try clicking on update at the bottom left and see if anything happens.

  10. #9
    Silver Member Christel's Avatar
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    @ tax$$$... everything works, it even says there is an updated emp201, but that still does not solve my problem... I need to get java 7 u67 back on my pc and there is no way I can get it on the internet.
    always fear when Christel is near....

  11. #10
    Email problem JohnV's Avatar
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    Very useful information here. Thank you
    "Why do we never get an answer, when we're knocking at the door
    With a thousand million questions, about hate and death and war?"

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