Hi,

I just upgraded to Windows 8 Pro 64bit with Office 2013. Everything except Pastel is behaving and the helpdesk is unable to assist. Perhaps someone here has experienced this problem and resolved it.

I was running Xpress 11 on my Windows 7 PC. Emailing statements was fine. I installed on my new Windows 8 Pro 64bit PC with Office 2013 and now whenever I try to email a statement, I am prompted with: "Either there is no default mail client or the current mail client cannot fulfil the messaging request. Please run Microsoft Outlook and set it as the default mail client".

Pastel would not even answer my question as to whether the problem was with Windows or Pastel, so I bought Xpress 14 and the problem persists. The helpdesk was unable to assist, and I have ensured it is the default mail handler. I am only posting in desperation as I have been unable to resolve after trawling for solutions.

Thanks in advance.