Geyser Problems

**Roland26** · 30-Jun-14, 12:02 PM

Hi i have a problem with my geyser, i replaced the element and the thermostate but the water is very very low, i tried to increase the level on the thermostate but still nothing. my geyser is not leaking, the water only went low so i changed everything i could but still nothing please give me advice on what ells i can check

**msmoorad** · 01-Jul-14, 09:18 PM

Originally Posted by Roland26

Hi i have a problem with my geyser, i replaced the element and the thermostate but the water is very very low, i tried to increase the level on the thermostate but still nothing. my geyser is not leaking, the water only went low so i changed everything i could but still nothing please give me advice on what ells i can check

what do u mean "low"?
low temperature or low quantity of water in geyser?

**Roland26** · 02-Jul-14, 07:39 AM

hi do you have a suggestion for me regarding my geyser????

**AndyD** · 03-Jul-14, 12:45 AM

You need test equipment to go any further. A geyser is a very simple device, first you need to test the supply at the geyser itself. If you have 230v L-N and 230v L-E and 0v N-E then you need to test the voltage across the element terminals. If there's 230v across the element and it's not heating then it'sa faulty element. If there's no voltage across the element then the switch contact in the thermostat isn't closed so the thermostat is either incorrectly set or it's faulty.

If you're not competent to carry out electrical tests or if you don't own a tester or if you're not sure how to prove the if supply is present or if it's isolated then rather call an electrician.

**msmoorad** · 03-Jul-14, 06:20 AM

What could be the problem is the enery/power saving cutoff that many here in Durban have installed on their DB. Its set to switch off the geyser at a certain time. In winter, this causes the water in the geyser to get cold, though in summer, u find the waters still hot whenever u need it. Our ones are small white boxes made by Ellies.

**AndyD** · 03-Jul-14, 10:31 AM

Very good point, I assume thisdevice is a ripple relay or is it a programmable timer. Either way these types of devices maen the geysre could be automatically switched on or off at any time which means safe isolation is more important than ever if you're working on one.

**wynn** · 03-Jul-14, 02:00 PM

Also your new thermostat probably needs to be zeroed, quite often they stick when new or temperature is changed, simply turn the little heat gauge indicator all the way to max (You should hear or feel it click) then turn it all the way back to zero (you should hear or feel it click again) before turning it to the desired temperature setting (do this last setting in a single movement because if you stop halfway that may result in the temperature being set at the pause position).

**Leecatt** · 04-Jul-14, 05:29 AM

Originally Posted by wynn

Also your new thermostat probably needs to be zeroed, quite often they stick when new or temperature is changed, simply turn the little heat gauge indicator all the way to max (You should hear or feel it click) then turn it all the way back to zero (you should hear or feel it click again) before turning it to the desired temperature setting (do this last setting in a single movement because if you stop halfway that may result in the temperature being set at the pause position).

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