Stacking Supervisors

[AnnelieK]

Where will I find training material which I can use, to train our stacking supervisors in our warehouses? This needs to be inline with the Occupational Health and Safety Act.

Any suggestions??

[Justloadit]

Try a company called Pert Industrials, 011-882-1435 I used to be a director there, and they do all sorts of training materials, manuals and equipment.
Speak to Frank Horszowski, he is passionate and very good at what he does.

[AnnelieK]

Thanks!

[adrianh]

Wow....I had the most terrible run in with a lady at that very same company about 2 weeks ago. I am dealing directly with their UK supplier because Pert is terribly disorganized and that lady is one of the most horrible people that I ever crossed paths with. We are spending 5K-GBP and I sure as hell ain't letting it go through those clowns. We are flying all the gear in but we have to source two of the chemicals locally because they cannot be shipped via airfreight. The UK supplier gave me the RS details so it isn't an issue.

Ourselves, that horrible lady and the UK supplier agreed that it will be best that I deal directly with the UK supplier...

The way I see it is that Pert has all the big contracts in their pocket and they don't give a royal continental rats left testicle about the general customer.

[AnnelieK]

Oh my word!! Really? You would think that people live by "the customer is usually always right". It is sad to hear that service providers are so arrogant these days!

But looking at the flip side of the coin .... maybe the horrible lady just had a bad day ... You never know!

[adrianh]

You know, we all have bad days...but...one would expect a supplier to phone a customer and say as much and apologize. That lady was blatantly rude and condescending without knowing who I was or what I needed. She has my telephone number and so does the supplier yet she never bothered to phone me and discuss the matter.

That company prides itself on their long list of parastatals that use their products. Their receptionist is totally cluelesss and the lady is downright rude. I can only summise that they have no need for customers other than their fat contracts.

The bottom line is that her sheer arrogance cost them a lot of money and an ongoing relationship. I will be purchasing some of myconsumables from the UK supplier and the rest from RS Components, who by the way gets it fromhe same supplier but brings it into the country via sea freight.

Anyhow, its done now, I write it off to just another part of living in this horrid country.

[Justloadit]

mmmmm interesting Adrian, I left in 2002. I think I know who you are speaking about. I must also say that you are also no saint, and probably rubbed her up the wrong way

Speaking of receptionists, one can not expect them to know the all the products that a company sells, especially in this kind of market, because in training there is thousands of products available for training, and there is a handfull of companies that may be able to help you in this regard. The question about a receptionist is how efficient were they able to handle your call.

[adrianh]

Aye well, you see, this is exactly what I mean about doing business in this horrid country; the customer must have rubbed the supplier up the wrong way and it is ok that the receptionist is clueless - and yet you wonder why we source our products elsewhere.

Interesting outlook, I'll tell you this much, given your view on this matter and the fact that you jumped to the conclusions that you did without any idea of what went down, I wouldn't do business with you either. I've known Wayne from Multisource for years and I think it best that I source my LED lights from him!

hmmm....oh well, no matter.

[Houses4Rent]

Aye well, you see, this is exactly what I mean about doing business in this horrid country

Have you tried living in another country since you mentioned it to be a horrid country twice in one short thread? If not maybe its time to leave.
Sorry AnnelieK no hijacking intended.

[AnnelieK]

No offence taken, Houses4Rent. Horrid company maybe, but this is where my heart is ....