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Thread: Pastel Tax Report

  1. #1
    Diamond Member Mike C's Avatar
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    Pastel Tax Report

    Here's an interesting one!

    I do monthly VAT returns. The Tax Report has been fine every month and I always do a manual calculation as well to double-check.

    I did the year-end roll over in the middle of March.

    Now when I do the Tax Report it seems to be "stuck" on the figures I did at roll-over. In other words, it does not "see" any of the March entries after year-end.

    I have done a data integrity check as well as "Rebuilt Tax Period and Date" - I get no error reports, and the problem is not rectified.

    I have re-opened the Tax period for Feb and re-run it ... it is correct.

    I close the Feb Tax period again - and the same "fault" occurs.

    If I close the March Period and do an April Tax Report, however - it seems to correct itself again.

    Any one else experienced anything like this?

    Any suggestions Neville?
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

  2. #2
    Diamond Member Neville Bailey's Avatar
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    Hi Mike,

    I have seen similar situations with bi-monthly VAT periods, in which only one of the two months reflects on the Tax Type report.

    The fix for those situations has been to go to Change...Reopen Tax Period/Clear Tax Manager Settings, and then to rerun the Tax Manager set up.

    Perhaps this will work for you?
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Mike C (10-Apr-14)

  4. #3
    Diamond Member Mike C's Avatar
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    Neville you are a whizz-kid! It worked like a charm.

    Thanks so much.
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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    Hi

    My current Pastel Tax Period is Feb/Mar 2015. However, when I want to view the Pastel Tax Type Report it refers to the current period being 01/02/2014 - 01/03/2014!!
    Why would that be? My Change ... Reopen Tax Period / Clear Tax Manager Settings is greyed out and inactive. How do I change the current Tax Period to the correct period?

  6. #5
    Diamond Member Mike C's Avatar
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    Hi TriciaG. Have you not opened last year's company by mistake?
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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    Quote Originally Posted by Mike C View Post
    Hi TriciaG. Have you not opened last year's company by mistake?
    No - I am currently working in a new pastel company for the 2015/2016 Tax Year having taken on the closing balances as prior year journals as at 28 Feb 2015. I have closed all other VAT periods for the previous year as prompted. Even having done that the option is still not available.

  8. #7
    Diamond Member Mike C's Avatar
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    That is very strange. It think that this is one for our resident expert - Neville Bailey.
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

  9. #8
    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by TriciaG View Post
    My Change ... Reopen Tax Period / Clear Tax Manager Settings is greyed out and inactive. How do I change the current Tax Period to the correct period?
    Do you have supervisor access rights to the company?
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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