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Thread: Telkom/Thunderbird/Avast

  1. #1
    Diamond Member Mike C's Avatar
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    Telkom/Thunderbird/Avast

    Hi all - Telkom did some upgrading on their e-mail environment over the weekend.

    This morning I received error messaged when I tried to download emails via Thunderbird.

    I tried changing setting after setting and eventually found that it was AVAST antivirus that was causing the problem. I de-activated the mail shield for scanning inbound mail, and the problem disappeared.

    I thought that this might be helpful for someone else who might be struggling with the same issue.
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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    Gold Member irneb's Avatar
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    Strange, I haven't had this issue - must be something Telkom did as I'm not working through them - though I use TB and Avast. Perhaps they're using a port number which Avast doesn't like, or their domain's been added to Avast's blacklist. Or are they using encrypted POP/IMAP access - if so no client-side AV can actually check those emails before passing them on to the email client.
    Gold is the money of kings; silver is the money of gentlemen; barter is the money of peasants; but debt is the money of slaves. - Norm Franz
    And central banks are the slave clearing houses

  3. #3
    Diamond Member Mike C's Avatar
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    Was working without problems before the Telkom "upgrade", so not sure what they have changed. Port number is the same, they are not using encrypted access ... well not that I can tell ...

    Anyway - was just hoping to save someone else the frustration in case it happened to them.
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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