Good Day

I applied for a loan through a certain bank and they let me know that my application was decline due to the fact that we do not have a land line at work, I work in an industrial area and the phone lines keeps getting stolen so my boss cancelled our land line and we got a maxi phone, which runs on a sim card.

I looked on the internet and found a lot of people complaining about the same thing, is this a new law on the credit act or new legislation or are the banks just being difficult?