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Thread: PASTEL V11 - OPENING A COMPANY

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    PASTEL V11 - OPENING A COMPANY

    Hi ,

    I have a problem with my pastel.
    I have taken a file from another computers pastel drive and pasted it onto my computers pastel drive.
    I cant add it to my pastel. Why ?
    I have opened the folder and realised that there are 2 backups in it. Theres 1 backup in the folder of that Company and when you open that one, theres another in there. Please help me.

    Thank You

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    Diamond Member Mike C's Avatar
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    Hi Joanne - is the other computer running the same version of Pastel?
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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    Hi

    I have a similar problem..it tells me that I have exceeded the number of companies...please help

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    Full Member UniquelyJanine's Avatar
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    Joanne021 :I suspect the extracted backup is incomplete. It looks if specific file exists to validate that its a valid company. You might want to try extracting the second backup perhaps.
    Jayshreeb : You will need to upgrade in order to add more companies once you have exceeded the maximum amount of companies.

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    it allows me to access it from the external hard drive but will not allow me to add the company if i copy it to the c drive.

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    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by Jayshreeb View Post
    it allows me to access it from the external hard drive but will not allow me to add the company if i copy it to the c drive.
    When you initially added the company to the external hard drive, your single-company limit was used at that stage.

    If you then add another company to the package, it will regard it as a second company, even if it's a copy of the original company, because they are not in the same location.

    You will need to contact Pastel for a Reset utility, in order to reset the system to what it was before you added the company on the external hard drive.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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