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Thread: Windows head technician

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    Windows head technician

    I get a call just now from a guy calling himself Edward Jonson, he tells me he is the head technician for Microsoft windows , from a number number 001800180200. when I asked him his name and contact number he gave me another number, 031-5000456 and tells me it is Microsoft head office number in the USA, sounds like a Durban number to me. He has an Indian/Pakistan accent.

    He informs me that someone is hacking into my computer and downloading malicious software, he ask me how old my computer is and what virus protection program iam using, then the thing that got me suspicious ...am I running windows software on my PC, in one breathe he tells me that they have detected someone hacking into my windows PC, then asks me if I am running windows.

    So I play along and he tells me to log onto my PC and and press the windows button and r together, so I say yes he ask me what I can see, so I tell him, then he tells me to type a name, which I don't do because surely he doesn't think I am that stupid, but I say yes again then he ask me what I see on my screen, so I tell him "idiot", he doesn't understand, so I tell him again I can see idiot on my screen. So he tells me to type the word again, so I tell him ok, he then ask what I can see on the screen, so I tell him idiot again, he sounds very confused, so I tell him there is nothing on my screen because I am not at my computer but I will write everything down that he is telling me and give it to my computer support company to get one of their technician to follow the procedure, click the phone goes dead.

    So who knows what all this is about and how many people are getting conned like this, because surely the head technician at Microsoft in the USA doesn't have time to call every person in the world with a virus on their computer.

    I am just interested to know what they are trying to achieve, maybe one of the smart techs on this forum can tell me what this is all about.

    What concerns me is he read out all my personal details full name, telephone numbers, physical address, just shows how open we are on the internet to too many things.

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    You are being scammed!

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    Diamond Member AndyD's Avatar
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    The try to con you into installing a remote desktop type application similar to teamviewer. This gives them access to you PC and probably your entire network From there on it's sunshine all the way as far as they're concerned, personal documents, bank details, business records....you name it. On top of that they'll probably try extort money out of you so you can access your PC again. If it were me I'd give you access back for free and leave you with a rootkit so I could come back in six months for an encore.....but hey, that's just me. Maybe the scammers aren't that evil.
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    I know that, that is why when Mr Jonson asked what I could see on my screen, I told him idiot because I wasn't looking at my computer screen.

    I am curious to know what they are trying to achieve and why windows + r button together, then typing in whatever it was he was trying to get me to type, I was just having fun with him. He sounded quite convincing, but got a little frustrated when he realised I was messing with him, suddenly the phone went click.

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    I wonder how many people get caught?

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    Diamond Member AndyD's Avatar
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    Windows + r is just the shortcut to open a run box. He would have told you to type something into the run box to execute an application
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    what concerns me is that he has all my personal details, for all I know the spam that you receive could already be the application, they just need you to activate it.

    So any tips on safe programs to download and clean up, I know my netbook got some sort of spyware and a virus, the computer company where I bought it loaded program which ran for 3 hours trying to lean it out, it has never been the same.

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    Diamond Member AndyD's Avatar
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    Just install AVG free antivirus, update the signatures and let it do it's thing. I'm sure others will also have a favourite antivirus but whichever one you choose you'll obviously need around 100megs of bandwidth to download it and maybe another 20-30 megs for updates.

    If you suspect a rootkit you may be better grabbing a copy of Hirens Boot Disk and running the utilities on that. It's more effective to check for nasties before boot-up and before anything loads in volatile or high memory.
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    Yip same thing Chris, I did have some fun but I must say I feel for the people who get caught. Some will say surely you are not that stupid and all the rest, but not everyone is sitting waiting for scammers. The manner it which they do it, sounds so real. They refer to you by name they give you your physical address contact details the works.

    Technology has its ups and down, one of the downs is having everyone in the world having access to all your personal details, cameras on your PC and phones, satellites watching your every move, people reading all your emails and looking at personal pics you are sending of yourself and family, just the chip in your body and we are pretty much robots, and as for millions you win everyday in the sms and emails it is just becoming a joke.

    That time has come again to change my phone number and email address, this time I am gona have a number for family and customers and a another number which I give to banks, insurance companies or any registrations for what ever.

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