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Thread: How to resolve duplicate invoices that have been updated Pastel Xpress

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    How to resolve duplicate invoices that have been updated Pastel Xpress

    I have created duplicate invoices which I have already batch > updated...

    Can I delete the invoices or do I need to do a credit note?

    If I need to do a credit note how do I go about that?

    Thanks in advance for the help!

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    Diamond Member Neville Bailey's Avatar
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    You will need to process credit notes to reverse the duplicated invoices.

    Go to Process... Customers and then select Credit Notes.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Diamond Member Mike C's Avatar
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    Hi Fuzegraphics - be very careful of deleting invoices. If you ever have a tax audit they immediately become suspicious. Rather do a credit note so that the correct paper trail can be explained.
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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    Thanks all for your advice, just did some credit notes which works perfectly.

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