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Thread: How to resolve duplicate invoices that have been updated Pastel Xpress

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    How to resolve duplicate invoices that have been updated Pastel Xpress

    I have created duplicate invoices which I have already batch > updated...

    Can I delete the invoices or do I need to do a credit note?

    If I need to do a credit note how do I go about that?

    Thanks in advance for the help!

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    Diamond Member Neville Bailey's Avatar
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    You will need to process credit notes to reverse the duplicated invoices.

    Go to Process... Customers and then select Credit Notes.
    Neville Bailey - Pastel Accounting Consultant
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Diamond Member Mike C's Avatar
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    Hi Fuzegraphics - be very careful of deleting invoices. If you ever have a tax audit they immediately become suspicious. Rather do a credit note so that the correct paper trail can be explained.
    People will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou

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    Thanks all for your advice, just did some credit notes which works perfectly.

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