Basically we were forced to install f*cking device and we have NO HOT WATER!!!! I am so f*cking tired of having to battle with arrogant personnel over the f*cking phone that is clearly unable to do there f*cking job!

Basically on black and white they sate
geyser will be switched off between 18:00 and 20:00
After the installation my geyser is yet to switch on and I cannot report the f*cking fault because the numbers provided are USELESS as in BULL$HIT!

So my Question is: Is it legal for me to get a qualified electrician out to connected my geyser up to one of the plugs "electrical outlets" in the house? Thus I will not touch there little box in any way and or form.