What to do: Call-Out

[IanF]

Perform try a reverse auction, tell the customer you spent x hours travelling, y hours on the site and Rw on parts. Then ask if he can pay you what he thinks it is worth to him. If it is a good reward keep him as a client. If it is worse than you expected tell thanks for the money but don't call again as you have been underpaid.

[Perform Computers]

Tell a client to not call you again??

Isn't that borderline rude?

[IanF]

You are in business to make money, if what a client wants to pay doesn't make you money, or offer a fair wage, then do you want him as a client?

[Perform Computers]

You're absolutely right Ian.

[bjsteyn]

What i think is your call-out fee should be the minimum you would charge for your time. If it turns into a job, then just bill for time/parts for the job done.