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Thread: If you are using an MSN email account

  1. #11
    Platinum Member SilverNodashi's Avatar
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    Quote Originally Posted by IanF View Post
    Hetzner have just replied and said this has been resolved with hotmail so I can go back to using the normal address.
    Did they state what the problem was?
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  2. #12
    Moderator IanF's Avatar
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    Quote Originally Posted by SoftDux-Rudi View Post
    Did they state what the problem was?
    Nothing was mentioned about the problem just an email from them.
    Only stress when you can change the outcome!

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by SoftDux-Rudi View Post
    Did they state what the problem was?
    Quote Originally Posted by IanF View Post
    Nothing was mentioned about the problem just an email from them.
    That would probably be because even MSN doesn't know what's causing it.

    Anyhow, the problem is back (Best I can tell their fix only lasted 14 hours). And once again the affected IP range is all around us.

    I've taken it up with MSN - and here was the response:

    Hello,

    My name is Joseph and I work with the Windows Live Hotmail Sender Support Team.

    We have reviewed the information in your ticket and your IP/s and determined that it is eligible for mitigation of your deliverability problem. This process may take 24 - 48 hours to replicate completely throughout our system. Please note that mitigating this issue does not guarantee that your email will be delivered to a user's inbox
    Looks familiar

    My occassionally shaky faith in Microsoft being now thoroughly undermined, I have felt obliged to take some measures. So currently all MSN hosted free email services have been blocked from making new member registrations. This will continue until my faith in Microsoft has been restored some - which might be a while at this rate.

    So if you are using an msn, live or hotmail email account - I suggest you try pretty much anything else, because the msn group seems to be the only email service that has this problem at the moment.

    Of course, that's only because Microsoft is the best

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    On the SPF issue that Norio mentioned, your server is already confirming SPF (not DKIM though). But then I also remember the "Eish" about the DNS RFC we had earlier this year with my domain

    SPF Confirmation header:
    Authentication-Results: my mailserver name
    smtp.mail=webmaster@theforumsa.co.za; spf=pass
    Received-SPF: pass (my mailserver name: domain of webmaster@theforumsa.co.za
    designates your IP address as permitted sender)

  5. #15
    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by kleva View Post
    your server is already confirming SPF (not DKIM though).
    DKIM is set up, though

    Mind you, I have changed from qmail to postfix a couple of months ago (actually as a result of our correspondence when you were joining TFSA as I recall). Qmail's pedantic concern about how the receiving domain's email service was set up was something I felt we could do without.

    So is my server not validating the DKIM given in the email, then?

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    Site Caretaker Dave A's Avatar
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    Two days of no delivery problems to msn group email accounts now, so it seems things are back to normal

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