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  1. #1
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    Pastel Form Design

    Hi all,
    I need help and am not willing to pay Pastel R5k as I am very competent when it comes to the Pastel Partner Accounting package, however I have experienced a problem on my Form Designer after adding a new logo in the top left corner of the Invoice. When I did all the adjustments I saved and when printing an Invoice or Purchase order I have text Lable31 embedded in the address section. I have gone back cleared the entire form setup and redid it, and the text lable31 will not go away. Can anyone tell me how to do this?. It will be much appreciated.

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    Diamond Member Neville Bailey's Avatar
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    You will probably find that you inadvertently created a text box in the form file and it is overlaid with some other box, thus disguising it.

    Would you like me to log on with TeamViewer to help you resolve the problem?
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
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    Hi all. I have a problem with PASTEL. I cant seem to find a way to post a new question, so here goes.Mods please redirect if nessessary.
    When I print a statement/remittance and the information is more than 1 page, some of the printed information is overlapping the bottom total section of the form. I cant seem to find any way to change this?
    Is there a setting somewhere which determines when the second page will start.

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    Diamond Member Mike C's Avatar
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    Quote Originally Posted by Beverly2012 View Post
    When I print a statement/remittance and the information is more than 1 page, some of the printed information is overlapping the bottom total section of the form.
    Hi Beverly, we have experienced this as well but because we don't often go onto the second page, it has not hassled us in the past. So I am looking forward to the experience and knowledge that Neville will bring to this one.
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by Beverly2012 View Post
    Is there a setting somewhere which determines when the second page will start.

    Hi Beverly,

    Some adjustments using the Forms Designer utility will solve the problem.

    Most likely one or more data fields is not wide enough, causing wrapping of the lines. Often it is the description field that is the culprit.

    If you are not familiar with the Forms Designer, let me know and we can arrange a TeamViewer remote session to sort it out.

    The first hour with me is on the house, but I would appreciate it if you could fill in your details on my online form on my website.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Getting Pastel to use customised statement

    Hi,
    I have created a customised statement for a particular customer on Pastel 12 and would like to use it when saving to PDF. However, Pastel keeps using the default form. How do I make sure that the customised form is the one used for this customer?
    Original template used: csmth.eng
    Saved in customer file: csmth.enz
    Please help!

  8. #7
    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by Suzanne M View Post
    Hi,
    I have created a customised statement for a particular customer on Pastel 12 and would like to use it when saving to PDF. However, Pastel keeps using the default form. How do I make sure that the customised form is the one used for this customer?
    Original template used: csmth.eng
    Saved in customer file: csmth.enz
    Please help!
    Hi Suzanne,

    The file must be named as csmthpdfsp.enz and it must be saved in your company folder.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Still no luck using customised statement!

    Quote Originally Posted by Neville Bailey View Post
    The file must be named as csmthpdfsp.enz and it must be saved in your company folder.
    Hi again,

    Thank you for responding so quickly.
    I have renamed and saved in the company folder and still no luck. Is it just in the company folder or in one of the subfolders?

  10. #9
    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by Suzanne M View Post
    Hi again,

    Thank you for responding so quickly.
    I have renamed and saved in the company folder and still no luck. Is it just in the company folder or in one of the subfolders?
    It must be in the company folder itself, not in any of the sub-folders.

    Another thing to check is under File...Printer/Fonts Setup. Make sure that the Paper Style is set to Plain...Single Sheet for all tabs.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    There are 3 double line entries past the middle text box line, printed over the days outstanding and totals text boxes. There are no entries that fill more than 1 line each. Can this have something to do with the font style or size maybe?

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