taking legal action against a supplier

[tec0]

I would start with ICASA as they are the formal regulator for telecommunications. You can consider opening a file at your local consumer protection office as a start. Also you can register a complaint with icasa that is if icasa recognise them. If not then find out if there are a legal provider as this will open a new can of worms.

You can then inform them through the use of a lawyer that you are now taking formal legal action. Your lawyer will know what you can and cannot do so first take some time to talk to him get yourself informed.

Also find out from your lawyer if you can hold the business owner responsible and find out if you can send him a summons. In most cases you can and talking from experience they hate it if someone shows up handing them a summons. Especially if he/she has employees in place to prevent such steps...

[Citizen X]

That's quite alright! Fisrtly, in terms of our law, all South African have " locus standi". This means that all South Africans may either defend themselves or submit an application without utilising the services of an attorney. The problem with this right is that there are many procedural aspects to contend with and therefor it's always better to utilise the services of an attorney.
Get the services of an attorney. Instruct the attorney to prepare a particulars of claim and sue out summons for you on the basis of damages for loss of earnings.

[nkawit]

Rudi, drop me a pm I may beable to help you get your clients back online.