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Thread: Acceptable behaviour to customer -

  1. #11
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    I think if I had just won a bit then I would laugh at him, but if I had just lost I would clout him

  2. #12
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    I recently stopped going to a local restaurant because the waiter kept cracking comments. At the end of the evening he then told me in front of friends that my card had declined and then told me that he was joking.I have not been back and will not be going back either.

    I do have a good sense of humour most of the time,but when I am paying for a service I do not expect to get chirped.

  3. #13
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    I think that if the person had complaints lodged against him then he must be a poor judge of character. Either he is a clown all the time or he gets up the wrong people's noses. I think that there is room to be a wise-ass now and again but I also think that he should be careful who his victims are. I can think of a number of individuals who would shrug it off and I can also think of a number who would give him a backhand. Imagine you're out there having fun with your new woman, doing your level best trying to impress her and this young twit disrespects you by treating you as if you are one of his classmates. His jokes are disrespectful because they make the victim look foolish - and it is made a lot worse if it done in the company of the victim's friends. The reason it makes the victim look foolish is that one would expect a simple request to be easily understood, but when the response is obtuse or dismissive, the victim looks inward to see whether he worded his request badly. Once the victim figures out that his request was legitimate and that the guy is just being a wise-ass, he then gets cross.

    I honestly think that if the guy wanted to be a clown then he should join the circus. The last place to be a wise ass is when you are the help, serving (possibly wealthy influential) somewhat pissed, somewhat horny people who are happily tossing thier money about. I bet that those people didn't even realize that wasn't part of the furniture until he pissed them off.

    I just thought up a perfect example of why I think his behaviour is disrespectful:

    He's like the tea lady that pours the tea during a board meeting and makes a wise crack when the Chairman says that he would like two lumps in his tea. Everybody knows that he is talking about sugr - she then pipes up "Would that be from the left breast or the right breast"

    Yes, its a funny joke, but it is simply not the time, the place, nor the company for the joke. - It is disrespectful of the Chairman because it makes him look foolish in front of the others.

  4. #14
    Full Member BuyNoEvil's Avatar
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    It will merely be a matter of time before the casino patron starts to loose, in which case his/her sense of humor would sadly progress into a lack thereof.

    I personally will find all of the situations (as originally posted) hilarious and would certainly not be offended by any such actions. In fact, I would be tempted to tell the person that (s)he is as sharp as a spoon and seriously consider offering them a better job. Responses do not only signify a sense of humour but also a level of thinking and intellect.

    My humble opinion.
    Last edited by BuyNoEvil; 07-Oct-11 at 12:22 PM. Reason: grammatical correction

  5. #15
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    Responses do not only signify a sense of humour but also a level of thinking and intellect

    Yes I agree, the person that thinks that a slapstick wise-ass wise-crack is funny certainly has a very shallow level of thinking due to limited intellect!

  6. #16
    Full Member BuyNoEvil's Avatar
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    Ouch! Come, come children. Play nicely.

  7. #17
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    Apologies!


    Responses do not only signify a sense of humour but also a level of thinking and intellect

    I also just realized that I misunderstood what you said - I thought you were referring to the patron and not the wise ass. - My misunderstanding only proves how difficult it is to hit the correct target.

    A time and a place - If the patron wanted to go to a comedy act he would. My 10 year old is also a wise ass - it doesn't mean I want to hear it al the time.

  8. #18
    Platinum Member sterne.law@gmail.com's Avatar
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    I think, and correct me if I am wrong, the comments show, it is all rather subjective and based on judgment.
    All of the scenarios could be funny and could not be, Different strokes for different folks.
    It may even be funny today but not tomorrow for the same person.

    The scenario that one person deems hillarious is deemed insulting by another...
    If the attendant is guilty of anything, it is perhaps bad judgment or just unlucky that he got the person who felt offended and not the one who thought it hillarous.
    Anthony Sterne

    www.acumenholdings.co.za
    DISCLAIMER The above is merely a comment in discussion form and an open public arena. It does not constitute a legal opinion or professional advice in any manner or form.

  9. #19
    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by sterne.law@gmail.com View Post
    If the attendant is guilty of anything, it is perhaps bad judgment or just unlucky that he got the person who felt offended and not the one who thought it hillarous.
    I'm not sure of that. Is the wise-crack patter part of the training he received from his employer? Is "amuse the patrons" in his employment contract?

    What is his job there actually?

    I tell my staff to smile, be cheerful, considerate and helpful. I think the examples go a step beyond that - and in so doing venture into risky territory.

  10. #20
    Diamond Member tec0's Avatar
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    None of these would bother me much; I would just ignore the attendant after the first sarcastic remark. That said at our tiger wheel and tyre I did nearly lost it. My sister in law was pregnant for about 5 months and her front tyre somehow got damage. So we said to the person working at tiger wheel and tyre that we don't understand how it may have happened but we would like to have it replaced.

    He "the employee at tiger wheel and tyre" replied "new born babies also die..." It was uncalled for and not funny or sarcastic it was just wrong. I nearly grabbed hold of his neck but the little coward retreated to the safety of his fellow workers armed with tools.

    I complained to his boss "owner" that upsetting a pregnant woman isn't funny. He couldn't care less. So I don't do business there anymore. The little coward is still employed there.

    I don't know if I had legal grounds to break this tiger wheel and tyre's employee's nose but I felt like it.

    As of that date I don't do business with any tiger wheel and tyre branch nor will I.

    If a person really was just trying to lighten the mood with a bit of sarcastic humour then so be it. If the person was just downright nasty as the example set by our tiger wheel and tyre branch I as a customer would like to see this little punk get a warning and leave it at that.
    peace is a state of mind
    Disclaimer: everything written by me can be considered as fictional.

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