What is a reasonable time to be kept on hold waiting for someone to take your call?
I tried calling the CIPC call centre yesterday, and...
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Call centre blues
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Vodacom will call you back within an hour
At 9.06a.m. I called Vodacom to query why their debit order taken from my bank account yesterday does not match my statement amount. After holding for... -
Presidential hotline
Not happy with service delivery? Call the presidential hotline!
Hopefully this will make a difference, and not just be a pat-on-the-head... -
Richard Branson, Virgin Mobile and Piss Poor Service.
I have always admired Richard Branson. He lives life with a certain panache that makes me think of the adventure movies I watched as a kid in the 60's....