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Hi,
Does anyone know how to allocate a cash book payment against a Credit to Supplier - Match Open Item does not work?
What happened is a new staff member captured the monthly Creditors on the Credit to Supplier screen instead of Supplier Invoice (both have the same colour screens so it wasn't picked up automatically). The batch was updated and normal processing for the month continued - but when it came to the following month to allocate the creditor payment against the invoice - it wasn't possible. These amounts do record against the Creditors Account, and reflect on the Vat Report correctly (instead of a PN100101 it records it as a PD100101) but you just can't allocate the payment against a PD transaction - which makes your Age Analysis look untidy with a credit in one month and debit in the other.
Thank you
Does anyone know how to allocate a cash book payment against a Credit to Supplier - Match Open Item does not work?
What happened is a new staff member captured the monthly Creditors on the Credit to Supplier screen instead of Supplier Invoice (both have the same colour screens so it wasn't picked up automatically). The batch was updated and normal processing for the month continued - but when it came to the following month to allocate the creditor payment against the invoice - it wasn't possible. These amounts do record against the Creditors Account, and reflect on the Vat Report correctly (instead of a PN100101 it records it as a PD100101) but you just can't allocate the payment against a PD transaction - which makes your Age Analysis look untidy with a credit in one month and debit in the other.
Thank you