HELP!! Missing batches - Pastel V18

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  • Kevin Maeka
    New Member
    • Oct 2018
    • 4

    #1

    HELP!! Missing batches - Pastel V18

    After a power outage a user lost some receipt batches in Pastel V18.

    He can no longer access the batches nor the Receipts Processing window.

    I am getting this error message:

    An error has occurred with the following details:

    Status 12 (File Not Found)

    File 41 (Normal Batches - accbtn(batch no.) 000(user)

    Opcode 0 (Open)

    Is there a way I can resolve this and recover the batches?
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